I have tried to contact them, they have yet to respond. I actually just sent a second e-mail the other day after having waited a week. I informed them that a ski had been damaged and inquired about the cost of replacement. It was not the ski manufactures fault and they don't owe me anything. Hopefully they will take pity on me and give me a deal.
I will be amazed if you EVER get a response other then some sort of form letter thanking you for something-or-the-other. You can't prove that the damage was caused by this lift incident; in fact, you even said above that you didn't notice the damage for two days!
The ski manufacturer does not "owe" you anything nor is this incident their fault. However, a ski was bent / broken / rendered useless in a very short time (two days). The use pattern on the other ski would indicate that you haven't adversely abused the skis in some fashion. They might be willing to cut a deal with you -- i.e., they get the ski for R&D, you get new skis. They want their products to be durable and you just provided them a real-world example of a case where it's not.
You have a much better chance of getting something by contacting the ski manufacturer. Not saying that you're going to win, but I would be stunned if the ski area gave you anything.