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Mountain Collective Pass - Be advised.....

post #1 of 26
Thread Starter 

Seems like the details of the Montain Collective Pass haven't been worked out so well yet.

 

I used it first at WB in early December, and it went (relatively) smoothly, although they couldn't link my cc to the pass for anything other than lift tickets. My old "friends and family" pass was able to do everything, so I could get food or whatever directly linked. Who would think this would be so difficult?

 

Now also know that you have to get a separate pass at each different area - you can just take your pass other places. I mean, c'mon.

 

So today I show up at Snowbird, and (of course) you can ONLY get it at the main base lodge, and I was at the Gad side. Grrrrr. Then, nope, they can't even link the pass to my CC for new days, so I have to go to a ticket window everytime after the 2nd day to get a 50% off day. "Our computers can't handle that". What? Huh? Gheesh.

 

Anyway, it seems like the logistics of the Mountain Collective pass  aren;t so well worked out yet, so be prepared that they'll be some h

post #2 of 26

I used mine Alta and Snowbird a few weeks ago.  At Alta they gave me a new card for this year.   The guy at the Snowbird/Creekside window did his thing and just scanned/entered my card and gave me a "comped" ticket to attach to my jacket.  No problem.  

 

Last year, I did have to get a separate photo ID card for Aspen, but it was done at the Assay Hill lift next to The Viceroy. Pretty easy.         

post #3 of 26

No issues at Aspen this year.  RFID is linked to a credit card to charge half price for the 3rd and later days. 

 

Alta and Snowbird have always been "difficult" in terms of the combined tickets.  Since the Mountain Collective is a combined ticket, I'm expecting some  nuisance value during my timeshare week in March.

post #4 of 26
Come on, all of this was on the MCP website, and I don't remember anything about linking CC's to passes. They were clear that you have to go to the window at each resort for the 2 day pass, and every day for a subsequent discounted day pass. They also said that each ski area would handle the MCP as they chose, whether by paper passes, RFID cards, or whatever.

I haven't used my MCP pass yet, but my plan was to budget an extra half hour or so to get ticketed, and call ahead to make sure I go to the right place.

I was pretty shocked at PCMR'S price too, and I think that piece is without parking. I'm used to $80 or so on the SLC side and hiking down the road if you don't time it right. Maybe it's because they're so close to PC? Or maybe PCMR is absolutely awesome?
post #5 of 26
Used in JHMR and I had no problems at all... took 15 minutes for me and my wife to get our passes and link to cc... never got close to a ticket window after that
post #6 of 26
It was an easy process to use my Mountain Collective pass at Snowmass.
I'll see how it goes at Jackson Hole, Alta/Snowbird, Mammoth and Squaw/Alpine. It doesn't look like I'll make it to W/B though.
post #7 of 26
Linked to CC @ aspen, JH last year w/o any issue. JH was the quickest " process" - Aspen took some time. Alta was easy but don't recall if we linked CC there or not
post #8 of 26

None of this surprises me if you consider what the Mountain Collective Pass actually is (a business deal between completely different companies (as opposed to visiting different properties all owned by one company (i.e. Vail Resorts))).

 

I used my MCP for the first time at Squaw a week ago and the process went as described above. They gave me a Squaw specific pass with 2 days on it and tied it to my CC card.  The people at the ticket office were super friendly and great to work with.

 

Also, I asked about the software they use to manage this (since integrating software systems is the work I do for my livelihood).  Its obvious the APIs between the various companies local install of ticket management software is not currently integrated.  I wouldn't expect it to be integrated for easily another 3-5 years at best.  I'm not sure how successful the MCP is, but the more successful it becomes the more likely you will see an integrated system between these different companies.  Technology-wise, they could build it in one off-season, but business-wise, I'm not sure there is enough financial incentive to link all the different resort ticketing/pass systems.

 

In the meantime, I agree with the original post, you do need to read the fine print and make sure you go to the correct ticket office at the start of any first season visit to a new resort.  This also means you need to make sure you have a copy of your MCP receipt with the TicketID/Barcode on it.

post #9 of 26
We showed up early @Snowbird today w/MC pass at Creekside ticket office and were turned away due to "black out date." Since it was so busy and warm anyway, we left LCC.

Upon subsequent reading on MCP website, I realized there is NO black out date. Call Snowbird season ticket office who confirmed, and said multiple discount passes may have confused their staff. I asked that they make sure to educate staff so it doesn't happen again to other MCP holders.

Lesson learned... Many! Anyway, may be blessing in disguise to have time to visit local friends.
post #10 of 26
That is too bad - I went to the season pass office on the tram deck yesterday and it might have taken 5 minutes start to finish. The snow was good up high in Mineral Basin and Middle Cirque and a bit manky down low. I rode a couple of chairs with pass holders that said this weather would settle the snowpack and set up a good spring w/ busy weekend and skier compaction.

So far have used the MC at Aspen, JH and Snowbird - every place has worked better this year vs, last.
post #11 of 26
The 2 days don't have to be consecutive, do they? Didn't even think about it in Utah since I was skiing 4 days in a row at Alta bird.

Might not work out that way for Squalpine on the way to mammoth though.

No problems for me in Utah, though others had stories.
post #12 of 26
Quote:
Originally Posted by mdf View Post

The 2 days don't have to be consecutive, do they? Didn't even think about it in Utah since I was skiing 4 days in a row at Alta bird.

Might not work out that way for Squalpine on the way to mammoth though.

No problems for me in Utah, though others had stories.

They told me I had one day left on my pass (was only in SLC trying to get home to CLT, due to weather, from JH)
post #13 of 26
Quote:
Originally Posted by Rainbow Jenny View Post

We showed up early @Snowbird today w/MC pass at Creekside ticket office and were turned away due to "black out date." Since it was so busy and warm anyway, we left LCC.

Upon subsequent reading on MCP website, I realized there is NO black out date. Call Snowbird season ticket office who confirmed, and said multiple discount passes may have confused their staff. I asked that they make sure to educate staff so it doesn't happen again to other MCP holders.

Lesson learned... Many! Anyway, may be blessing in disguise to have time to visit local friends.

I'd suggest linking your pass with CC that way you can head straight to the lifts and there won't be any interpretation...
post #14 of 26
Quote:
Originally Posted by mfa81 View Post


I'd suggest linking your pass with CC that way you can head straight to the lifts and there won't be any interpretation...

Not all the resorts allow that ...  Snowbird doesn't. Squaw did last season, and Jackson Hole does, I'm pretty sure. I am trying to remember if Alta did or not. 

post #15 of 26
Quote:
Originally Posted by segbrown View Post
 

Not all the resorts allow that ...  Snowbird doesn't. Squaw did last season, and Jackson Hole does, I'm pretty sure. I am trying to remember if Alta did or not. 

Alta allows and the good thing is that you can head straight to the lift at snowbird and it will work! I'm surprised you can't link your cc to your MCP pass at snowbird and you can at alta. Just weird...

 

but here is the recommendation, get your pass at Alta and link to your CC, it will work at snowbird and alta after the second time. I did that to mine and worked just fine at snowbird on my 3rd day

post #16 of 26
Quote:
Originally Posted by mfa81 View Post
 

Alta allows and the good thing is that you can head straight to the lift at snowbird and it will work! I'm surprised you can't link your cc to your MCP pass at snowbird and you can at alta. Just weird...

 

but here is the recommendation, get your pass at Alta and link to your CC, it will work at snowbird and alta after the second time. I did that to mine and worked just fine at snowbird on my 3rd day

Yes, last season I got the pass at Alta on the first day, and this season it was Snowbird the first day.  I think it does work better to go to Alta the first day ... also, when you go to get the half-price ticket at Alta, they collect the physical card from you to return to Snowbird, I can't remember why. Not that it's a big deal, but they don't have it worked out as easily as the others seem to. I'm sure it has something to do with mixing the two systems. 

post #17 of 26
Was informed by multiple SB staff
That one must stop by SB ticket office everytime whether MCP was originally redeemed at either Alta or SB. Yes, already linked CC at Alta and is a total breeze there. SB has been a pain.
post #18 of 26

EEK!  Rainbow Jenny, sorry to hear all the troubles at Snowbird.  Gotta stand your ground on the black out date BS.  That's been the drawback of the EPIC local's pass.

 

I've used up my two free days at AltaBird, and am going to ski both places for 4 days this week.  The Alta office screwed up my linked CC last year, but this year seemed more businesslike and I'm hoping I can just head to the lifts.  JH was smooth last year, but I got a newb behind the counter this year and I'm not too sure the CC was linked properly.  Guess I'll find that out the next time I go, since I got my 2 freebies already.

 

I got skunked by no snow Tahoe, and it's looking like Aspen is doubtful this season (too much going on at work).

post #19 of 26
I got mine linked at Alta earlier this season and I just showed up and got into the lift at snowbird for 3 days after using the first one at alta, that's also what the guy at Alta told me... "your linked pass will work here and at sb, you just need to show up and jump into the chair"
post #20 of 26

I have a SB season pass not a MCP. In general I find the SB staff clueless. Will sent you somewhere else, anywhere else. Just to get you away from their window. Alta is much better.

 

Call Jackson this morning to confirm the 1/2 price deal with my SB pass. They were extremely pleasant and their data base actually contain our names so the 1/2 price thing is a no brainer.

Why can SB get into the 21st century?  

post #21 of 26
Was informed by multiple SB staff
that MCP holder must stop by SB ticket office everytime whether MCP was originally redeemed at either Alta or SB. Yes, I linked CC at Alta and is a total breeze there on 4 subsequent days there. SB has been a royal pain to wait at ticket window each day and variable staff.

Glad to hear Grumps SB season passes will work well at JH. Have a blast!!!
post #22 of 26
Quote:
Originally Posted by Rainbow Jenny View Post

Was informed by multiple SB staff
that MCP holder must stop by SB ticket office everytime whether MCP was originally redeemed at either Alta or SB.

Even though Snowbird staff may have told you that, I don't think it is correct. I was lucky that on the Saturday that the gathering started with optional day at Powder Mountain, I went to Alta and setup my Mountain Collective there, including link to credit card. I never had to return to ticket window and don't think I would have even if I return to ski the Bird in May after Alta closes. When I did go to Snowbird later that day and Monday, they had to physically scan my pass as they do not have RFID technology. If you first setup your MCP pass at Snowbird or have a Squaw, Mammoth or other pass, you will have to go to ticket office every day. Tony Crocker figured this out during visit to Little Cotttonwood resorts in Jan. He also says Snowbird has many IT limitatations.

 

I have now used my MCP at Altabird (3 days), Aspen (4 days) and Jackson Hole (5) days. I was pleasantly surprised that additional Jackson days were only $52 when walk-up price was $109. The $109 must include the $5 RFID card so they are taking half-price of $104.

 

I plan to get the Mammoth and Squalpine days which only leaves Whistler/Blackcomb unused on my MCP. I'm not sure if it has saved me a lot of money or cost me a lot. I do know I've gotten to re-visit some great resorts that I plan to return to with my family and have skied much better snow than if I had only used my Tahoe Local Pass.

 

P.S. I spell out Snowbird to avoid confusion with Sugar Bowl, Snowbasin and Super Bowl. I was at SB on day of SB.

post #23 of 26

I have been to AltaBird 4 days in early January and 2 during the Gathering.  I have Mammoth premier MVP (which will be first used during the late March Gathering) and was informed by both Alta and Snowbird that I have to go to an office every day for my half price ticket.

 

Liz has Mountain Collective and we were careful to initiate it at Alta.  She skied her 2 free days in January.  It is linked to a credit card which we know will work direct-to-lift at Alta, but we'll find out what happens at Snowbird during my March timeshare week.  Aspen was direct-to-lift after initiating Liz' MC there. 

 

While in Aspen in January I had a chat with marketing director Jeff Hanle about the evolution of the Mountain Collective:

 

We discussed the Mountain Collective with Aspen marketing director Jeff Hanle. Prior to 2011-12 Aspen marketed an "Escape Pass" for $249 which gave the holder unlimited half price tickets to Aspen's 4 mountains.

In 2012 Aspen reached out to a few other areas about the Mountain Collective concept, starting with Whistler. He said there are some IT issues about its administration, and Mammoth for example with its financial crisis in 2012 didn't want to take anything else on that year.

During the first year the main impact at Aspen was that the Escape passholders moved to the Collective. Nonetheless the concept was obviously attractive with the new additions including Mammoth and Whistler for 2013-14. Other areas are now interested in joining, but at Aspen they are inclined to keep the Mountain Collective among perceived "top tier" areas.

In 2004 Larry Schick and I were hosted at Aspen by prior marketing director Susan Darch. She said then that Aspen had the most loyal repeat customers in the ski industry but she was concerned about aging of their customer base. Jeff said there are still negative perceptions from younger skiers/riders that Aspen has to overcome. But once people come to Aspen the first time they are likely to return, an impression certainly confirmed by two of the younger skiers I know posting on First Tracks.

I note that Aspen had a slow starting season during the first year of the Mountain Collective. This year the shoe is on the other foot, with an awful start at Squaw and Mammoth, mediocre at Whistler and below average at Jackson and AltaBird. So perhaps this year Aspen will see some new visitors from those other areas. Tseeb would probably not have spent 4 days skiing Aspen/Snowmass if he had not bought the Mountain Collective, intending at purchase time to use it mainly for Squaw and Mammoth. Jeff noted that the highest number of Mountain Collective passholders are from the SF Bay area. I'm guessing a lot of those people like Tseeb will be quite pleased at the options they have outside the Sierra this season.  

post #24 of 26
I used Mountain Collective first time this year at alta/Snowbird. Didn't work very well there. 2 of my kids passes were not recognized by Alta "machines" and Alta end up giving then day passes. At the end it seems that the problem was the way the Snowbird employee entered the data. In addition, we had to go to the ticket window every day after the second day.

On the contrary, at Jackson Hole, it worked great. They linked all my family tickets to my credit card and we never had to go to the window ticket again. Moreover, my kids could buy their lunch with their pass (amaizing for a poor 3rd world/underdevelop country skier) with a 10% discount due to the passes.

On a related note, it was our first time at the 3 places and all of them are great.Unfortunately,having to take a 10 hours flight to Dallas and then another to SLC, my season already over. Enjoy
post #25 of 26

Had no problem getting the MCP set up at Alta in early April.  The new customer service building at the Wildcat base has a sign for MCP right on the front.  The special MCP RFID card was free, unlike at JH where I got a regular JH card but had to pay $5.  Linking to a credit card was painless.  I got an email everyday that I used the MCP.

 

Going over to Snowbird was not an issue as far as the MCP was concerned.  But definitely a pain to have to show the card every time in order to have in scanned.  I'm surprised Snowbird hasn't installed RFID gates at at least some of the lifts . . . or the tram?

 

Snowbird upgrades to add Alta don't always work even for regular passes.  Had a family take a shuttle over to Alta to meet up first thing in the morning.  None of their upgraded passes worked.  The Alta liftie doing the checking let them ride up Collins, then met them the next time around with day passes for Alta.  Nice service!  They used the Snowbird passes to get through the gate at the top of Sugarloaf when we went over to Mineral Basin so they could head back to the Snowbird base.

post #26 of 26
Quote:
Originally Posted by marznc View Post
 

, unlike at JH where I got a regular JH card but had to pay $5.  

I'm surprised by that. I got mine in December in JH and I haven't had to pay the $5, I got a somewhat season pass mcp kinda card.

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