Originally Posted by jc-ski
Originally Posted by litterbug
Weird, weird, weird. I started having the same thing happen a few nights ago and was starting to get a little miffed. I tried Christy319's solution--instead of opening DishWorld and searching from the first screen, I clicked on "Guide" first, picked sports channels, and did my search for FIS Alpine from there
--and now I can get to the races from the first DishWorld screen, too.
When you say "did my search...from there" do you mean you just scrolled through the programs listed on the right side until you saw what you thought you wanted to watch? Or something else?
If the former, still frustrating, as what shows up on the right is something like "FIS Alpine Skiing", and when you click on that it might show "From Zagreb, Croatia", but it doesn't tell you whether it's men or women, or what type of race. You have to start watching the program to find out.
Here's what my screens look like. I start by hitting the Roku * key and going to the "search" function. Here's the sequence of screens (excuse the fuzzy photos):
I'm not sure why you're not seeing all of the info. Only thing I can think of is that your Roku didn't update the DishWorld channel this season, because what you describe sounds more like what last year's guide had.
This is a pay/commercial service. It's ridiculous the user interface is as bad as it is, and worse still that search results have bad links to actual content files. I would guess an outsourced implementation with little informed oversight from a quality assurance perspective. Really, really bad.
I haven't had any problems since I followed Christy's guidance, so for me it was a one time problem that someone else solved by calling DW's customer service.
I'm not saying DishWorld is wonderful, and it sickens me that an Olympic-related sports organization doesn't require that Universal Sports make its broadcasts accessible to the little guy. But considering the minimal no-contract cost (vs. being shackled to an expensive TV and sports package), and Universal Sports' fierce protection of its exclusive content, I don't find it to be insufferable.