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Doug Houck moving on from Blue Knob?

post #1 of 5
Thread Starter 

I met this guy a couple of years ago.  Seems like a great guy and did a fantastic job with BK.  I hope he's landed something really awesome somewhere.

 

From the Blue Knob Website Welcome Screen.

 

 

Quote:

A Note of Thanks:

We would like to thank Doug Houck for his efforts on making Blue Knob the best ski area in the Mid-Atlantic and we feel he accomplished it with a lot of great ideas, hard work, and long hours. We know the sacrifices he had to make and truly appreciate them.

Doug, thank you for all you've done and best to you in your new endeavors.

 

http://blueknob.com/

post #2 of 5
I had the opportunity to talk to Doug a bit at the end of last season. Doug always recognised me in the lodge and would always take time from his busy day to share a few words with me.

What I remember from our last conversation: 

There were plans to either repair or replace the broken chair. His assessment was replacement was the better option but a high speed was not a practical solution. I know economics played into that but also the additional capacity was really not needed.

As for skier visits I believe he said that this was one of the best seasons in the last decade as far as skier visits go. He did not talk about if that translated into higher profits.

It was very apparent that Doug was passionate about Blue Knob and a very competent manager. The improvement to snow and surface conditions and employee morale were obvious to this frequent visitor. I'm sure this created a lot of customer good will and I hope it helped or will help Blue Knob's bottom line.

The owners of Blue Knob will be lucky if they can replace Doug with an individual who can match Doug's enthusiasm, dedication to customer service and hard work. I hope for both ours and their sake that they can find a worthy replacement.
post #3 of 5
Quote:
Originally Posted by Laurel Hill Crazie View Post

I had the opportunity to talk to Doug a bit at the end of last season. Doug always recognised me in the lodge and would always take time from his busy day to share a few words with me.

What I remember from our last conversation: 

There were plans to either repair or replace the broken chair. His assessment was replacement was the better option but a high speed was not a practical solution. I know economics played into that but also the additional capacity was really not needed.

As for skier visits I believe he said that this was one of the best seasons in the last decade as far as skier visits go. He did not talk about if that translated into higher profits.

It was very apparent that Doug was passionate about Blue Knob and a very competent manager. The improvement to snow and surface conditions and employee morale were obvious to this frequent visitor. I'm sure this created a lot of customer good will and I hope it helped or will help Blue Knob's bottom line.

The owners of Blue Knob will be lucky if they can replace Doug with an individual who can match Doug's enthusiasm, dedication to customer service and hard work. I hope for both ours and their sake that they can find a worthy replacement.

 

Just an add on to that, I think the one liftie told me they were going to have to replace or at least overhaul as parts for that old of a chair would be really hard to come by. 

post #4 of 5

I sure hope they can fix the chair and it does not break the bank. I also hope they get a good GM to replace Doug. 

post #5 of 5
Thread Starter 

Ya, that chair mid station would have been nice to have last season skiing with my novice son.  We actually had to hike back up some to cut back over to Mambo after visiting some folks in a chalet off Route 66 near the mid station of the busted lift.  Would have been nice to be able to catch the lift midway to get back up as Deer Run and Stemboggen were way over his head so we had to hike back up to Mambo.  We knew what we were getting in to though as I am pretty familiar with BK.  If it were my first time there or I was a beginner looking for another part of the mountain to ski the mid station broken would have been a huge disappointment.

 

But, knowing what I know about BK and having skied it several years now I must applaud Doug's accomplishments there.  He didn't have the capital to fix or replace the chair last season, that's all there was to work with.


Edited by crgildart - 6/3/13 at 5:39pm
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