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Are REI and BC.com killing the snowsports industry? - Page 11

post #301 of 302
Quote:
Originally Posted by JoeUT View Post

You're just getting farther out there now. REI made that policy so that you could do exactly what I said. If it didn't want people doing that, it would have limited it to a year, six months, 30 days, whatever a long time ago. Or limited it to gear in new condition. Or with the tags still on. 

 

If you can't get that through your head, here's Backcountry's policy, which was designed to compete with existing players like REI. It did customers the service of leaving 0 ambiguity:  

 

 

 

Unlimited returns. Unlimited lifetime warranty. 30 years. No mincing words. That's what the policy is for. Period. 

...if you look up about 3 posts above your post...  I stated that REI HAS updated its return policy.... now to a year for new items.

post #302 of 302
Quote:
Originally Posted by tanscrazydaisy View Post

...if you look up about 3 posts above your post...  I stated that REI HAS updated its return policy.... now to a year for new items.

If you look at any of about four dozen posts just prior to your other one, you'll realize we were talking about that for days before you "updated" us. 

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