After the heel cup of one of my Atomic Xentrix 614 bindings failed last month (causing a nasty crash), I did my duty as a good citizen and filed a report with the US Consumer Product Safety Commission [CPSC] at SaferProducts.gov. [At first I'd thought my crash caused the binding failure. However, I spoke to a binding expert who explained it was the other way around -- I crashed because the heel cup split. The bindings were indemnified by Atomic at the time of the crash, so I was concerned this might be a hazard to others still using them; Atomic has since removed them from indemnification.]
Today I was contacted by a CPSC investigator who wanted more information. When I expressed my surprise, she explained they tend to focus their follow-ups when a product that failed was very similar to products already included in a recall (which is the case here -- many of the other Atomic bindings from that era were recalled), and when they've had more than one report of failure (also the case).
I thought it might help in her investigation if I posted a thread here asking if others had also experienced failure with this model. If so, she'd like to hear from you! Her name is Kathy Bellenfant, and you can contact her at KBellenfant@cpsc.gov.