I have a new pair of these boots, which a local bootfitter worked long and hard to get to fit: orthotics (flat feet, varus, major pronation), and some pretty serious messing with the shell (start with a 106 mm last, and punch it out 3/8"), plus canting both soles. Cost more to get the work done than it did to buy the boots, but if I finally have boots that both fit and provide the right kind of support, it will be worth it. Going skiing tomorrow or Sunday, to check them out.
I do have one little anxiety, though. One thing the bootfitter did was to heat the shell in an oven, then mold it around my foot. As part of that process, he had me flex way forward, and given how soft the boot was, that was WAY forward.
So now, with the boots home, I notice that there's a little play at the back of the cuff on one boot. These boots have a slightly-adjustable flex, courtesy of a bolt you can turn on the back of the boot, which according to what I read, changes the tension on some kind of elastic band. And that play is noticeably more with the flex switch set where it was when we were working with the boot, than on the other, nominally looser setting.
So: what, if anything, have we done to my shiny new boots? If they're damaged in some way, is it fixable?
I'll ask the guy who worked on them, when he's next in the store, but he didn't seem to be familiar with the flex adjustment (I pointed it out to him, not the other way around) which makes me think he might not have a lot of experience futzing with it. To be clear: I think this guy's a good bootfitter, and he certainly comes highly recommended. Just don't think he's familiar with this, and in any case, I can't ask him about it right now, and I'm fretting.
Pointers and (especially) reassurances welcome...