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Hot Gear Bag? - Page 2

post #31 of 46

i have, early last spring I contacted them about my heating element.  IT WAS a little difficult getting thru to them, eventually I got human on the line.  the replaced the element on the spot; I got it in about 10 days.

I love their stuff even though getting thru is a bit of a pita.  keep trying...    btw, if I remember right, they were more apt to answer the phones in the afternoon.

good luck,

post #32 of 46

Thanks.  Been calling in the afternoons but it either rings until it goes to voicemail or rings once and then goes to VM which makes me think someone just doesn't want to take the call.  Pretty terrible customer service, if I had known it would have been like this, I would have ordered it from one of their dealers instead.  

post #33 of 46

I got my bag from http://www.fuxiracingusa.com/ and race with him.

 

He will take care of HotGear bags without issue.

post #34 of 46
Quote:
Originally Posted by Dave Cee View Post

Does anyone know if this bag is compatible with intuition liners? I know that the intuition website says no, but I'm hoping that some of you may have personal experience. I often view such warnings from manufacturers as liability control.

I've used my bag for several years, like it very much, and would like to keep using it if I can do so without ruining my new liners.

Thanks in advance,

Dave

Like everyone else I have the bag and love it. I called intuition exactly with the same question about the liners and they said no problem being in the heated bag
post #35 of 46

I have loved my hot gear bag for years and now feel I need it. :o

 

 

However,it simply didn't work when I cranked it up this season. Went to the website to buy my THIRD heating element. Out of Stock. Really????

 

I decided to take it apart -- take of the plastic outer layer off -- to see if I could figure out why it failed. There was a burn mark, almost like a cigarette burn where one of the heating wires had gotten too hot and had burned a hole through the fiber covering. Jeez. Glad it didn't start a fire!

 

Great bag; flimsy heating element. Hot Gear Bag has been in business with these elements for a while. I hope they find a better design or a better manufacturer.

 

I am abandoning HotGearBag for a Transpac in the hopes that it will be more durable.

post #36 of 46
Look at the bullet proof Athalon
post #37 of 46
Quote:
Originally Posted by Snowfan View Post

I got my bag from http://www.fuxiracingusa.com/ and race with him.

He will take care of HotGear bags without issue.

That looks exactly like my Athalon bag
post #38 of 46

Ive heard Hot Gear Bag went out of business this summer. Started to see many of their designs with knockoff labels now. 

post #39 of 46
Quote:
Originally Posted by ronhanson View Post
 

Ive heard Hot Gear Bag went out of business this summer. Started to see many of their designs with knockoff labels now. 

 

http://skigearbag.com/products.aspx

 

Appear to be doing business as usual. Excellent bags.

post #40 of 46

have been trying to replace the failed heating element in my bag for a while now. No answer or returned messages from Hot Gear. Reaching out to Franz at Fuxi Racing to see if it's possible to buy a stand a lone replacement. 

post #41 of 46
can't you waste a hand warmer and throw it into your boot bag?

extra credit if you spend a little effort and line your boot bag with a reflective surface, such as emergency blanket.
post #42 of 46
Quote:
Originally Posted by jgrover04 View Post
 

have been trying to replace the failed heating element in my bag for a while now. No answer or returned messages from Hot Gear. Reaching out to Franz at Fuxi Racing to see if it's possible to buy a stand a lone replacement. 

 

 

Some people just replace it with something like this:

 

https://www.amazon.com/Sunbeam-731-500-Heating-UltraHeat-Technology/dp/B00075M1T6/ref=sr_1_2_s_it?s=hpc&ie=UTF8&qid=1480954925&sr=1-2&th=1

post #43 of 46

Everyone in the industry is scrambling to figure out what is going on with them.  According to some who have contacted the manufacturer in China, no order was placed this year for Hot Gear.

 

I would cancel your order if you can, or dispute the charge.

post #44 of 46
I have read you can by a heating element at cvs for a plug in.
post #45 of 46
Quote:
Originally Posted by Start Haus View Post
 

Everyone in the industry is scrambling to figure out what is going on with them.  According to some who have contacted the manufacturer in China, no order was placed this year for Hot Gear.

 

I would cancel your order if you can, or dispute the charge.


​I had a friend order this summer, no communication from them, had to dispute the charges. They charged but he never received anything. When I was at Surefoot in Beaver Creek over Thanksgiving they told me very definitively they had went out of business and they were carrying other brands. Sad, I had good service from them.  

post #46 of 46
Quote:
Originally Posted by Start Haus View Post
 

Everyone in the industry is scrambling to figure out what is going on with them.  According to some who have contacted the manufacturer in China, no order was placed this year for Hot Gear.

 

I would cancel your order if you can, or dispute the charge.

 

 

I can second this. After the creator of Hot Gear passed on a couple years ago the business has not been keeping up. To my knowledge nothing is in the pipeline.

 
Quote:
Originally Posted by Mom View Post
 

I have loved my hot gear bag for years and now feel I need it. :o

 

 

However,it simply didn't work when I cranked it up this season. Went to the website to buy my THIRD heating element. Out of Stock. Really????

 

I decided to take it apart -- take of the plastic outer layer off -- to see if I could figure out why it failed. There was a burn mark, almost like a cigarette burn where one of the heating wires had gotten too hot and had burned a hole through the fiber covering. Jeez. Glad it didn't start a fire!

 

Great bag; flimsy heating element. Hot Gear Bag has been in business with these elements for a while. I hope they find a better design or a better manufacturer.

 

I am abandoning HotGearBag for a Transpac in the hopes that it will be more durable.

 

Have you tried using the 12v portion of the heating element? My 120v plug stopped working. Plugged it into a 12v adaptor and voila, working element. Since the defective one had been replaced, I put the 12v only one in a different boot bag for my second pair of boots. You'll need a 12v adaptor that can put out sufficient current to handle the element. If you are interested I'll report back with the output of my adaptor.

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