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Shop employee overdrilled Kendos; two P-Tex tumors on base

post #1 of 25
Thread Starter 
Does the shop owe me new skis, since they f*cked up my base?
post #2 of 25

Sounds more like they UNDER drilled them so the screws popped up bumps under them. They can remove them and either grind them (the screws) down or drill a little deeper before putting them back in.

post #3 of 25
Thread Starter 

The tumors will be excised, and the bases will be treated 5-fluoro-waxacil.

 

 

But those things better be flat as a cutting board, else that won't be the end of it.

post #4 of 25

Binding suck often occurs - not sure if it's right away or later on after a few seasons.  Normally not an issue since the area affected is small.  Good luck with the new skis.

post #5 of 25

Skis should be repaired and cost of mount, if it wasn't included with a sale, refunded.

post #6 of 25
Quote:
Originally Posted by oldgoat View Post

Skis should be repaired and cost of mount, if it wasn't included with a sale, refunded.

Yup, and maybe a 40% off coupon for an item of your choice.

 

I'm about the least PC person around, but could you lose the term "retard" in your thread title?

post #7 of 25

How about being a little more politically correct and not an offensive assh*le!!! You don't deserve anything with a comment like that regardless of what happened to your skis!!

post #8 of 25
Quote:
Originally Posted by NESkiBum View Post

How about being a little more politically correct and not an offensive assh*le!!! You don't deserve anything with a comment like that regardless of what happened to your skis!!

 

Agreed

post #9 of 25
Quote:
Originally Posted by NESkiBum View Post

How about being a little more politically correct and not an offensive assh*le!!! You don't deserve anything with a comment like that regardless of what happened to your skis!!

Didn't you just do the same thing? You couldn't even bring yourself to spell the word correctly. I agree the title, which has been corrected, was in appropriate, but no more than your statement.

Better way to make a bad behavior go away is to set the example.

Apologies for the hi-jack.
post #10 of 25
Quote:
Originally Posted by L&AirC View Post


Didn't you just do the same thing? You couldn't even bring yourself to spell the word correctly. I agree the title, which has been corrected, was in appropriate, but no more than your statement.
Better way to make a bad behavior go away is to set the example.
Apologies for the hi-jack.

 

Yep. 

 

To answer the OP question, I think you are entitled to whatever you can negotiate out of them.

 

In terms of what I woudl ask for: To me internally Delam-ing the ski by under drilling and then ramming the screws in, is much much worse than drilling THROUGH THE BASE.

 

With out pics I am, not sure what really happened in this case. If its a simple drill through base then fixing the base, and appology, and something for your trouble if they want to keep you as a customer and not have their name sullied. $50 in store credit or some such. 

 

If it is an internal delam, I would ask for new skis and a mount of those skis as well as an apology and I would also ask for something for your trouble if they want to keep you as a customer.  

post #11 of 25
Thread Starter 
Let's forget the cost issues; will backing out a screw and putting it in the same hole on a ski cause the binding to be more likely to rip out during skiing?
post #12 of 25
Thread Starter 
Quote:
Originally Posted by PlugBootBlues View Post

Let's forget the cost issues; will backing out a screw and putting it in the same hole on a ski cause the binding to be more likely to rip out during skiing?

Does anyone know about this?
post #13 of 25
Quote:
Originally Posted by PlugBootBlues View Post


Does anyone know about this?


Not really assuming they are careful, big assumption though based on previous work haha. When they do strip a screw in the ski (spinner) they can insert a helicoil to secure it.

 

 

That said, there are people here that remove their bindings and stack skis for travel.  There are also people here that remove bindings to stone grind a ski.  I'm not a fan of removing bindings for anything except to use them elsewhere for fear of compromising the hole.  But it isn't all that uncommon for folks to take bindings off for various reasons then put them right back in the same holes.


Edited by crgildart - 11/25/12 at 2:59pm
post #14 of 25

 

Quote:

Originally Posted by PlugBootBlues View Post

Let's forget the cost issues; will backing out a screw and putting it in the same hole on a ski cause the binding to be more likely to rip out during skiing?

 

I have done this before, but then again I have never ripped bindings out of a pair of skis either. You won't know if it worked until the screws are back in the skis. If you can tighten them to the correct torque and the holes are not stripped (screws don't just keep spinning) then its fine. What makes you think this will be a problem?  Have you had trouble with screws ripping out of your boards in the past?

post #15 of 25

You will only find out while landing that huge air that needs a quick left turn to avoid the trees.

post #16 of 25
Thread Starter 
Quote:
Originally Posted by tromano View Post

 

I have done this before, but then again I have never ripped bindings out of a pair of skis either. You won't know if it worked until the screws are back in the skis. If you can tighten them to the correct torque and the holes are not stripped (screws don't just keep spinning) then its fine. What makes you think this will be a problem?  Have you had trouble with screws ripping out of your boards in the past?

 

Nope, hasn't happened in the past, but I also haven't had to have bindings taken off and put back in the same hole.

post #17 of 25
Quote:
Originally Posted by PlugBootBlues View Post

 

Nope, hasn't happened in the past, but I also haven't had to have bindings taken off and put back in the same hole.

If they do strip out, you can then just insert helicoils and they will be good as new. I would suggest using helicoils if anyone is frequently removing and reinstalling their bindings. I cant think of a reason to do this.

post #18 of 25

Do any shops know how to properly mount bindings anymore?

 

eek.gif

post #19 of 25
Thread Starter 
Quote:
Originally Posted by bplatt03443 View Post

If they do strip out, you can then just insert helicoils and they will be good as new. I would suggest using helicoils if anyone is frequently removing and reinstalling their bindings. I cant think of a reason to do this.

 

Ok.  I'm not personally doing the mounting.  The limit of what I will do to my own skis is DIN and forward pressure adjustment (or mounting some system bindings if they are insanely easy).  I draw the line at drilling.

 

Anyway, I sure hope the shop re-threaded the holes, or amped the seal up with epoxy resin, or something.

post #20 of 25
Quote:
Originally Posted by PlugBootBlues View Post

 

Ok.  I'm not personally doing the mounting.  The limit of what I will do to my own skis is DIN and forward pressure adjustment (or mounting some system bindings if they are insanely easy).  I draw the line at drilling.

 

Anyway, I sure hope the shop re-threaded the holes, or amped the seal up with epoxy resin, or something.

Understandable. I would ask what they are doing, specifically, to rectify the situation. Atleast if you ask the question they will have to commit to some sort of reinforced repair. Helicoils would be my preference since these holes were drilled incorrectly the first time and will need to be redrilled.

 

As I have a family of 5 skiers, with two boys racing in high school and my daughter racing for a club, and I have lost count on how many pairs of skis we use routinley, It was a mater of fiscal need to learn how to mount and maintain the skis myself. Couldn't afford to take them to the shop everytime an adjustment, remount or tune needed to be done. And I fugured I could do it atleast as well as the 17 year old kid in the shop. Turns out it is actually pretty easy and kind of fun.

post #21 of 25
Quote:
Originally Posted by bplatt03443 View Post

. And I fugured I could do it atleast as well as the 17 year old kid in the shop. Turns out it is actually pretty easy and kind of fun.

+1.

 

Not only can you do it as well as the 17 year old, you have a lot more invested in the result.

post #22 of 25

Drilling your skis is easy.  If you have a jig and proper drill bit, it is basically impossible.  The binding companies are expecting baked 19 year-old kids to do it.  Seriously--that's who it is designed for.  I still don't know how they can screw it up.

post #23 of 25
Quote:
Originally Posted by Skidude 007 View Post

Drilling your skis is easy.  If you have a jig and proper drill bit, it is basically impossible.  The binding companies are expecting baked 19 year-old kids to do it.  Seriously--that's who it is designed for.  I still don't know how they can screw it up.

I use a drill press, and set the stops so I can't go to far. The drill bits are stepped, and the skis now have markings that tell you which drill bit to use and how deep to drill. its not brain surgery.

 

Center lines are also marked on skis and boots, so no complicated methods to find contact points and measure between them any more. slide the toe piece on the boot, line up the boot and ski center marks and markk the spot of the toe piece. Then mark the heel piece.

 

Of course I bought Blizzards with the IQ max system which couldn't be easier. It would be nice if they could standardize on a integrated system.

post #24 of 25

Have you determined the cause of the screws punching the base out? several possibilities come to mind. the binding screw holes were damaged and the screw went in too far (were the binding mounted before?). the binding was partially mounted without the lifter and the screws were too long for that set up. the Kendo is one of the thinnest skis out there, along with the mantra, so the screw length is critical in that back position; every time I've seen the problem, it's been the mantra.

 

What has happened is that the screw, when first installed improperly, pushed on the base and separated it from the core material (fiberglass layer likely). Debris from the screw  pushing toward the base has lodged in the bottom of the hole.  epoxy and clamp pressure won't get the base back in place because of obstructions. If you grind the base, the only way to eliminate the pimples, there will be a void in between layers of core and base, not that that necessarily matters; just make sure the screws are very well sealed. I've experienced this with explosiv's, so been round and round with it.

post #25 of 25
Thread Starter 
Quote:
Originally Posted by davluri View Post

Have you determined the cause of the screws punching the base out?

 

I haven't personally determined the cause.  However, the appearance of the bases had that look like a piece of woods you've screwed or--perhaps--nailed through without drilling first.

 

Upon discovery of this mishap, I took the skis to the shop.  My tech (who apparently didn't personally do this) said it was likely Marker's fault for providing screws with an extra bit of metal on the tip that should have been cut off.  Without x-raying the ski, it would be tough to know exactly what happened without backing the screw out (which for something like this I wouldn't do personally without a little training).

 

Anyway, he fixed them up, the bases look fine now.  Hell if I know if he glued the holes shut.

 

If this happens with my Kaestles, though, I'm going to throw a straight up sh*t-fit.

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