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Incorrect Binding Mount - Page 2

post #31 of 47
Quote:
Originally Posted by Duke2320 View Post

The skis were not being sold as blems by skis.com, I purchased them for around $425 during a sale they had over the summer.

 

I think what must have happened in the factory is that the machine that prints the recommended mark on the sidewall somehow printed the mark in the wrong place and it slipped past quality control, and then the tech didn't check the mounting point (just trusted the sidewall mark) and didn't have the skis next to each other when mounting the bindings because it should have been pretty obvious if they were.  Even when just looking at the topsheets, there are star designs right on the mounting point that I would assume you would notice if one binding was on them and the other was placed farther back.

 

I was the first one to notice that the mount was incorrect, I took the skis home before setting them next to each other and immediately noticed something was 

 

I will check the serial numbers of the skis and take a picture of the sidewalls when I pick them up from the ski shop as I haven't gotten around to going and picking them up yet, I will probably do that tomorrow.

 

 

Quote:
Originally Posted by Duke2320 View Post

The shop doesn't actually carry Blizzard skis which is slightly inconvenient, but when I go to pick up the re-remounted skis I am planning on having the shop tech call Blizzard again in order to work out a deal.
I'd be pretty happy with an equivalent amount of store credit at the online store from Blizzard, maybe I can get a new pair of skis. However, I would not say no to a new pair of the 2013 Cochise either.

The way this reads is that:

  • You got a pair  of 2012 Cochise for $425.00
  • The shop tech wasn't paying attention and drilled 4cm off, which should be noticeable to a shop tech, even if its mis marked on the ski
  • You want to keep the twice-drilled skis and get a)store credit for $500.00 or b) 2013 Cochise (Value $749.00?)
  • OR, you want Blizzard to give you 2013 Cochise

 

 

I had a pair of skis mis-drilled a few years ago by a shop tech who wasn't paying attention.  I had originally bought the skis on line for $200.00(new).

The ski shop didn't carry these skis so they had me bring in my receipt and gave me a store credit for the receipt amount, and they wanted the skis. 

Essentially, they bought the skis back for the amount I paid for them. 

 

At most, I can see this ski shop giving you a store credit for what you paid, plus the cost of the mount, but I'm sure you'll have to hand over the skis. 

 

As for Blizzards part on this, Skis are mis-marked more than you think and its crazy for any shop tech to mount without checking.  4cm is a lot and they should have noticed.

post #32 of 47

My mis-mount 2 years ago resulted in a re-mount with plugged holes and no charge.

post #33 of 47
Thread Starter 
Quote:
Originally Posted by Philpug View Post

So, you paid $425 for the skis and you want $500.00 in store credit AND keep the skis? Seriously?  A miss drilled ski is not the end of the world, warranty is not voided. They should comp you for the mount and $50-100 is MORE than fair.

There was definitely an extra zero in that post tongue.gif Alright not really, but in my defense I was up until 6 am writing an essay last night, so my reasoning is pretty horrible right now.

I'm probably just going to take my skis along with the $50 store credit, maybe get a new lens for my Smith I/O or
I would like a new pair of skis, but I'm just not sure if I can justify demanding that, and who I would get them from.

Thanks to all for the advice and for straightening me out.
post #34 of 47

Which center line is the correct one?  I can be a lot happier moving a binding up/forward on a ski than moving one back on a ski.  Extra holes two inches in front of a toe piece seems more likely to be troublesome than extra holes behind it.   Just a thought on what I'd be happy with and what I wouldn't in terms of a remount and store credit.  None of my binding mounts are what I'd call perfect but you get what you pay for or should.  I do most myself. 

post #35 of 47

According to an expert source, widely recognized in the ski industry (TGR gear swap) deduct 10% for each set of holes. So a $50 plus a refund on the mount sounds fair, if you want to keep the skis. If the mount was free because you bought the bindings from them they should pay the cost of the mount elsewhere. I would get cash not a store credit--you don't want to do business there.  Take the skis somewhere else to remount and plug the holes.  It's up to you if you want to try and get new skis but with the store now pointing the finger at Blizzard I have a feeling it may be a long time before you see new skis. And make sure you figure out which ski is wrong. And you might want to show them what Starthaus says--if that's ok with Starthaus. (BTW I'm going to print and save that post, on the very slim chance that The Starthaus (the store) messes up something of mine.)

post #36 of 47

I will say, the Cochise are great skis and I intend to own mine until the point that they're beaten down and I couldn't sell them anyway - so chances are you won't be too concerned about resale issues due to a second set of holes in one ski.  But what crgildart said above could be a legitimate issue - I personally have no idea but it sounds reasonable enough to consider.  On the other hand, these do have metal in them so that could make the other holes less of an issue in general.  Curious what the shop pros think about that...

post #37 of 47
Thread Starter 
Quote:
Originally Posted by crgildart View Post

Which center line is the correct one?  I can be a lot happier moving a binding up/forward on a ski than moving one back on a ski.  Extra holes two inches in front of a toe piece seems more likely to be troublesome than extra holes behind it.   Just a thought on what I'd be happy with and what I wouldn't in terms of a remount and store credit.  None of my binding mounts are what I'd call perfect but you get what you pay for or should.  I do most myself. 
The correct center line is the one where the binding is forward, so the other binding had to be mounted further forward than it was originally.
I think that most of the extra holes should be covered, and I'll try to bargain for whatever store credit they care to give me, and take my Cochise back. I'm planning on keeping the skis at least until the end of college as my main skis, and then probably beyond that as rock skis, and I don't want to irritate the shop as I like the people working there and they should be doing some work on my boots.
post #38 of 47
Quote:
Originally Posted by Duke2320 View Post


The correct center line is the one where the binding is forward, so the other binding had to be mounted further forward than it was originally.
I think that most of the extra holes should be covered, and I'll try to bargain for whatever store credit they care to give me, and take my Cochise back. I'm planning on keeping the skis at least until the end of college as my main skis, and then probably beyond that as rock skis, and I don't want to irritate the shop as I like the people working there and they should be doing some work on my boots.


Moving the other binding forward (not back) shouldn't impact your skiing or integrity of the ski at all really.  Nobody remounts bindings without properly plugging the holes these days (well almost nobody hahaha).  Enjoy your store credit (as much as you can get) and enjoy your new skis.  They'll be fine assuming they don't f it up again hahaha..

post #39 of 47
Quote:

Originally Posted by starthaus View Post

 

bad ski shop out there....STFU, leave blizzard out of this( they did not hire or train your retarded vegetable), apologize for your stupid, stoned, poorly trained and educated, lame a$$ performance, and buy this customer a pair of skis at similar value that will make correct your poor showing. dont make them wait, do not call the ski manufacture, do not pass go and collect anything resembling money, walk over to your rack and pull a comparable model at a comparable price and at no charge properly mount and now free tune the ski for the customer while they wait.

 

 

I feel like going to every sport shop that has treated me like a clueless idiot for having specific high expectations regarding their skill and knowledge and willingness to listen - most of which quickly proved that I WAS indeed a clueless idiot for having those high expectations - and tacking your entire post on their doors, Martin Luther style.

post #40 of 47
Quote:
Originally Posted by JayT View Post

Here's what I don't get - after the skis were mounted and the tech put them together so the brakes overlapped, wouldn't that have been pretty noticeable?  Especially considering these skis have no camber.  4cms difference is a lot.

Not if he was a snow boarderwink.gif; he probably thought you could swap right and left skis for skiing goofy.ROTF.gif

post #41 of 47
Quote:
Originally Posted by Ghost View Post
Not if he was a snow boarderwink.gif; he probably thought you could swap right and left skis for skiing goofy.ROTF.gif

You don't swap the skis, you just spin the binding around:

 

post #42 of 47
Quote:

Originally Posted by starthaus View Post

 

bad ski shop out there....STFU, leave blizzard out of this( they did not hire or train your retarded vegetable), apologize for your stupid, stoned, poorly trained and educated, lame a$$ performance, and buy this customer a pair of skis at similar value that will make correct your poor showing. dont make them wait, do not call the ski manufacture, do not pass go and collect anything resembling money,

 

What kind of pay and benefits to ski shop techs earn these days?  You get what you pay for and we're stuck with that I suppose.

 

 

Quote:
walk over to your rack and pull a comparable model at a comparable price and at no charge properly mount and now free tune the ski for the customer while they wait.

icon14.gif

That's exactly what happened when I had the same problem (but not mismarked skis). 

post #43 of 47
Quote:
Originally Posted by crgildart View Post

 

What kind of pay and benefits to ski shop techs earn these days?  You get what you pay for and we're stuck with that I suppose.

 

 

You answered your own question. biggrin.gif

post #44 of 47
Thread Starter 
An update, as I finally got around to taking some pictures.

Apologies for the terrible picture quality, all I've got is a bad cell phone camera.

The serial numbers on the skis do in fact match.


I also found a thread on TGR where some people were talking about other instances of misprints on the Cochise.
http://www.tetongravity.com/forums/showthread.php/251926-193-Blizzard-Cochise-question
post #45 of 47
Quote:
Originally Posted by Duke2320 View Post

An update, as I finally got around to taking some pictures.

Apologies for the terrible picture quality, all I've got is a bad cell phone camera.
The serial numbers on the skis do in fact match.

I also found a thread on TGR where some people were talking about other instances of misprints on the Cochise.
http://www.tetongravity.com/forums/showthread.php/251926-193-Blizzard-Cochise-question

Pretty blurry pictures. All that thread talked about was sidewalls that had no markings, very common if the sidewalls were planed and sanded for better access to the edges for tuning. It still comes down to the shop not doing checks and balances to make sure that they were doing their job correctly in mounting the skis. 

post #46 of 47
Quote:
Originally Posted by Duke2320 View Post

An update, as I finally got around to taking some pictures.

Apologies for the terrible picture quality, all I've got is a bad cell phone camera.
<snip pictures>

I also found a thread on TGR where some people were talking about other instances of misprints on the Cochise.
http://www.tetongravity.com/forums/showthread.php/251926-193-Blizzard-Cochise-question

I've read that thread on TGR.  What it means is that the shop techs need to be on the ball about checking mount points. 

post #47 of 47

A few points-

 

You now have a pair of skis that has been mounted twice.  That will have no effect on the ski.  It will reduce the resale value of the skis by a bit.  The more you ski them before you sell them, the less it will matter.

 

People seem focused on how the two lines were in different places. Irrelevant. Even if they were even, skis should be measured before they are mounted. Center lines are often wrong. They could have just as easily both been 4 cm back- or anywhere for that matter.

 

Sounds like both the store and Blizzard are willing to work with you to get you an identical set of skis if possible..

 

As far as parlaying an extra set of holes on a discounted pair of skis into you ideal dream skis, or $500 in credit?  Do you really think tht's reasonable?

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