Has anybody purchased anything from snowinn?
Their prices have underwritten local ones substantially, so much so it seems suspect!
Thanks in advance
Very little information online about them in terms of reviews/feedback. Appear to be based in Spain. They have a good rating (but very few actual reviews) on trustedshops.co.uk, but I have no experience with how reliable that site is.
They have a FB page. Found a few posts of people saying they did buy things from them. Some complaints of stuff not being in stock when the site said it was, poor communication, that sort of thing. Looks like they've been around for a few years and are probably not outright frauds, but maybe flaky.
I have received an order from this website. They have awesome prices but customer service suffers a bit as a result. Made the order on a Friday and kept on getting automated emails over the weekend requesting ID for verification. Sent a scan of some ID but continued to receive the emails. Basically, they were out for the weekend and seemed to automatically be sending the same email over and over without anyone at the office to check for a reply being sent. Gave them a call on Monday and they accepted the verification and put the order through without any problems. Package arrived on the following Saturday. The box had no protective packaging but luckily nothing inside was damaged (a heavy item was packed in with a fragile item just loose in the box).
The website said the items I bought were the last item in stock and that turned out to be true. Snowinn seems like a decent company as long as you order something in stock. If you need to contact them, keep in mind that there doesn’t seem to be anyone around during the weekend. They also don’t seem to be too great at answering emails (I remember I sent an inquiry ages ago that never got a reply) so just give them a call during office hours. I haven’t returned anything but I can’t imagine that being much fun.
If you know exactly what you want and don’t think you will need to return an item they seem to be a great place to order from. Insanely cheap. I would order from them again. If you want customer service, just pay a bit more and buy from somewhere else.