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Universal Sports are you kidding me!???!?!

post #1 of 3
Thread Starter 

They are screwing us again??  Ok maybe there was already a thread about this....but about midway through winter, I got super busy at work, training, promoting and training again.  Well I just went back to UniversalSports.com to finish off the last 2/3rds of the FIS world cup season I never watched (and paid $50 for), only to find out that on April 1st, they launched a new site, and cancelled everybody's subscription if they paid prior to that.  WTF???  We paid for On Demand video.  That means any time we want!  How can they just cancel that with no refund?  Now any video they have is all lumped under winter sports, along with snowboard, freestyle etc.  How the heck do any of us access any videos from last winter now...in an organized manner nonetheless??

post #2 of 3

I had the same experience, and am just as upset.  After the season I wanted to settle down and watch some of the old races, not just ones I missed, but some I thought were important and access was gone.  Disappointing. Very disappointing. But I had already complained about the lack of access to the Beaver Creek races so much I decided it would just be annoying for me to start on Universal again.  (Is there anyway to watch the Downhill, SuperG and First GS race? I don't know of a way.)  The thing is, I often get busy in the season and miss races, and I like buying the package for the opportunity to watch races on my own time-schedule. Plus I love watch races over and over again. So losing that option is a big deal to me.

 

I'm angry too; I just hope it isn't a sign that Universal is going down in some way.  I am grateful that they are around.

post #3 of 3
Thread Starter 

Well I haven't had any communication from them in 10 days.  Even sent a follow up email.  I can't wait until fall when they start sending me emails requesting I purchase another season package. I'm going to really unload on them.  Hopefully everyone else does too.  Don't give them another penny.

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