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Whistler/Vancouver travel warning

post #1 of 9
Thread Starter 

Just wanted to give everybody a heads up regarding the Budget Car Rental office at the Vancouver airport.  6 years ago I rented from them and it turns out they were running a scam.  They found a stone chip smaller than a bb on the front of the hood.  They dinged my credit card for $650 to repaint the hood.  I told everybody here about it but today I was at flyertalk.com and it turns out they are still doing the same thing.  It sounds like they are also changing the price etc.  I'd just stay as far away as you can.  

 

I assure you.  You would NEVER point out this chip on any checkout sheet.  It was miniscule.  The Budget Canada office will offer no help.  It was crazy.  I have NEVER rented from Budget again.  Just thought I would warn you.  It's an awful way to finish off a great week, trust me.  

post #2 of 9

Warnings about the Vancouver Airport Budget are all over the Trip Advisor message boards, too.

post #3 of 9

just looked them up...wow.

post #4 of 9

I had a similar experience with Budget Vancouver.  It turns out they are a independent outfit. I looked around  my SUV and did not notice any scratches and dents. When I returned the car - he looks at the roof !!!! I kid you not. And the roof has small dents. I did not even put my skis up on top - they did nothave ski racks. I just put them in the back. No amount of telling them  - " I am not responsible. And we did not check the roof before I rented the car from you" helped. They dinged me about $500. 

 

post #5 of 9

I can't even fathom how angry I would be in this situation. I might do something I'd regret even more than the $500.

post #6 of 9

Thanks for the re-new warnings. Even though I have no plan to go the Vancouver/Whistler this season, it's good to get the reminder.

 

BTW, I had similarly unpleasant experience with another Budget office, at Jackson Hole. As a result of that experience, I no longer rent from Budget any more.  

post #7 of 9

When I picked up my car (Hertz) at YVR, I mentioned these stories about Budget to them (btw, be careful to ensure that ALL marks on your rental at Hertz YVR are fully documented too just to be sure), and they looked at me, chuckled and pointed to the left, where the Budget counter was.

 

They say screaming matches are a daily occurence there, and that they're notorious in the airport for such rip-offs.

post #8 of 9

Many rental companies resell their cars, so if there's any damage whatsoever they'll try to make you liable. 

 

Always have the car goon mark down every single spot, no matter how tiny. If they object, insist that they mark it down anyway--it's their obligation--and don't sign until they mark everything. Every single spot! They will try to steal your money. 

 

Also, pay for your rental using a credit card that provides rental insurance. That way your deductible is $0 if they do try to scam you, and you can save the $30+ daily insurance fee. My Aerogold visa costs about $100/year. It pays for itself after three rental days, even if I don't collect a single aeroplan mile. 

post #9 of 9
Quote:
Originally Posted by Metaphor_ View Post

 

Also, pay for your rental using a credit card that provides rental insurance. That way your deductible is $0 if they do try to scam you, and you can save the $30+ daily insurance fee. My Aerogold visa costs about $100/year. It pays for itself after three rental days, even if I don't collect a single aeroplan mile. 


Absolutely!!!

I was in Italy in '98 and backed into a guardrail, causing a fair amount of damage.....and the use of much profanity!

My credit card car rental insurance was valid in western Europe (I checked before going!), and I did not pay a single penny....or Lira.  I filled out a simple form, sent it in, and they took care of everything!  No muss, no fuss.....

The yearly fee is very well worth it if you travel at all.

 

 

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