@alexzn, it will be interesting to see what happens when I attempt to send my parka* back to them this spring. There are things that I like a lot about mine, but agree that being bombproof is definitely not one of them. Although I haven't had any catastrophic failures yet, I'm increasingly leaning toward your take on durability. Specifically, the "pressure sensitive" closure on the cuffs is totally shot and needs to be replaced. The cuff tabs just flap in the wind. It appears to me that cheeseball "velcro" was used, which IMHO is unconscionable at this price point. I know from other pieces of outerwear that the "fuzzy" portion of the knock-off versions wears out extremely quickly - much faster than it does on real Velcro. Also, one of the hood drawcords has come loose from its mooring. The light gauge zippers don't fill me with confidence, either, though none has actually failed yet, despite several cross-threadings of the main one.
The U.S. distributor for Kjus is here in Maine. This fall they did mail me a replacement keyclip doohickey that I had lost, at no charge. Got to give them credit for that. I think I'm going to send the jacket to them with a short letter telling them how much I like it, but how I'd really expect better durability than I've gotten after only two seasons. Trying to decide if and how I should reference some of the posts here from people like you, who seem to have made a solid case that this stuff is simply not up to the competition's quality level. I think the way I might position it is to say that I'd like to be able to stick up for the brand publicly, but can't do that until and unless I can resolve the Velcro issue.
* If you search the Kjus threads you will see that I've been wearing one for the last couple seasons, that I got for $135 on eBay. At that price I don't feel like I have a huge amount of investment in the argument one way or another. I speculate that the fact that some people get really worked up about this topic is related to the money piece. My take on this is that you shouldn't buy something that you can't afford to replace, even if it's totally unfair that it fails or that you can't get satisfaction. After all, we're talking about ski jackets, here. It's about keeping yourself sane and not getting all wrapped up emotionally in material stuff. I love material stuff, don't get me wrong. It's just that you can't enjoy it if you're worrying about it or about the money it represents.