First I look on the salomon website and go down to the bottom of the page "contact us." You get a link to their e-mail address, firstname.lastname@example.org. I had a question about the reflex pants and removing the straps but it appears the one on the back is sewn in. I send an e-mail, no response in 4 days... then a week goes by and I just forget about it, 3 weeks later,
"Please call our Customer Service Department at (800) 654-2668 and they can better assist you. Thanks. The Salomon Team"
Does this guy know there is not a phone number on their website? can't I e-mail the only address on the Salomon website for any product questions I might have?
I understand they get loaded this time of year but you'd think they would have various customer service branches to accomodate for it.
Am I just missing something because the # is either not on the site or they go out of their way to hide it.