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united

Rating: 0

7/9/09 at 5:12pm

Ghost
online

Joined: October 2004
Location: Ontario, Canada
Post Count: 10,670

Not sure where to post this, but it looks to me like they should have fixed this guy's guitar..
http://www.youtube.com/watch?v=5YGc4zOqozo

Rating: 0

7/10/09 at 7:13am

Posaune
online

Joined: October 2004
Location: Bellingham, WA
Post Count: 2,638

I saw in the paper today that this video has gotten a huge amount of hits. Now United is falling all over itself to make him happy, even saying that they will use the video in customer service training.

I slide.

Rating: 0

7/10/09 at 7:56am

Trekchick
online

Joined: November 2005
Location: Michigan, oop nort in da land of trolls
Post Count: 23,680

Ha, I just came here to post this video of the CNN coverage after posting it on facebook.
http://www.facebook.com/ext/share.php?sid=108343840876&h=h2euO&u=jc39E&ref=nf

I guess United found out there really is such a thing as bad publicity.

Surviving is essential, thriving is incredible!
EpicSki Academy

Rating: 0

7/10/09 at 7:56am

crgildart
online

Joined: December 2007
Location: The Bull City
Post Count: 12,051

Was on Good Morning America today. They said United is now working with the man to resolve the issue (repair or replace the guitar). Some guitars are worth tens of thousands of dollars to certain collectors. I've known folks that buy a seat on the plane for their guitar/banjo/whatever..

I'd rather be skiing

Rating: 0

7/10/09 at 8:45am

mogulmuncher
offline

Joined: November 2007
Location: Collingwood
Post Count: 459

There's another song in the works. The theme of this one will be influenced by the outcome of renewed discussions with the airline...

Rating: 0

7/11/09 at 10:09pm

tetonpwdrjunkie
offline

Joined: November 2007
Location: Jackson, WY
Post Count: 1,109

When I heard the story on NPR, they reported that United had decided to do the right thing now that we could all see how they were.

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EpicSki › The Barking Bear Forums › Skiing Forums › General Skiing Discussion › united

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